Level 4 Sales Executive
Course Duration: | 13 months plus End Point Assessment |
Course Qualification: | Level 4 Apprenticeship |
Overview
A Sales Executive is a sales person working in either the Business to Business or Business to Consumer markets with the responsibility to sell a specific product line or service. They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation. They will be responsible for retaining and growing a number of existing customer accounts, and generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close.
A Sales Executive will develop customer relationships by establishing rapport and building trust and confidence in their own and their organisation’s capabilities through demonstration of detailed product knowledge, competitor knowledge and an understanding of the market in which they operate, and by ensuring a positive customer experience.
This program covers and will help you develop skills in:
- Sales fundamentals
- The sales lifecycle
- Negotiation
- Understanding your product portfolio
- Closing a sale
- Ethics and legalities
- Gathering Intelligence
- Presentation