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Dentsu's Partnership With Apprentify

Dentsu

Solving the Digital Skills Gap

In an era of rapid technological advancements and evolving industry landscapes, organisations worldwide face an escalating challenge: the widening skills gap

Faced with this pressing issue, Dentsu, a global leader in the marketing and advertising industry, embarked on a transformative journey to address the growing disparity between talent demand and availability. Recognising the need for innovative solutions, Dentsu made a strategic decision to embrace apprenticeships as a means to bridge the skills gap and nurture a new generation of skilled professionals. 

This case study explores Dentsu's motivations for adopting apprenticeships and delves into the reasons behind their choice of this valuable route, which has proved instrumental in cultivating a future-ready workforce and fostering sustainable growth.

How Apprentify Revolutionised Workforce Development at Dentsu

By understanding Dentsu's specific needs, building a bespoke curriculum, and providing ongoing support, Apprentify successfully empowered Dentsu employees to thrive in their roles and contribute to the company's growth.

Identifying Dentsu's Needs
Identifying Dentsu's Needs

At the outset, we conducted in-depth consultations with Dentsu to gain a comprehensive understanding of their unique requirements. By delving into their challenges and objectives for the future, we were able to identify specific areas where our apprenticeship programs could make a substantial impact.

Building a Bespoke Curriculum
Building a Bespoke Curriculum

Drawing upon our extensive expertise in apprenticeship training, we collaborated closely with Dentsu to design a customised curriculum tailored to their business needs. This curriculum ensured that the apprentices received targeted training, combining theoretical knowledge with hands-on experience directly relevant to their roles within Dentsu.

Seamless Implementation
Seamless Implementation

With the curriculum in place, our team seamlessly implemented the apprenticeship program at Dentsu, providing comprehensive support throughout the journey. This included a dedicated account director, regular progress monitoring, feedback sessions, and adjustments to the curriculum as needed.

Empowering Success
Empowering Success

The tailored curriculum, combined with practical on-the-job experience, equipped them with the skills, knowledge, and confidence to excel in their roles. Ultimately, this led to enhanced productivity, improved employee retention, and a workforce that was ready to meet Dentsu's evolving business demands.

Dentsu

Natalie Mitchell

"Dentsu has been working with Apprentify for a couple of years, starting with the media service line and then introducing them into Dentsu Creative, with plans to roll it out further.

Joining Dentsu myself last year, I was made aware of just how many marketing, creative and advertising apprenticeships are out there. Apprentify are nimble enough to be able to tailor the cohorts to us and they are so responsive; I speak to the team often about progress and development. The level of support feels so personal, and it is testament to a process that works so well."

Image of Gemma Palmer

Natalie Mitchell

Talent Acquisition Manager

Dentsu's Success at a Glance

With 71 learners successfully placed, a remarkable 100% retention rate, and an impressive 90% distinction rate, Dentsu's commitment to academic and personal growth is evident.

51
Learners Placed
100%
Retention
90%
Distinction Rate
Multinational Marketing Agency

Who are Dentsu?

Dentsu is a multinational advertising and public relations company. It is one of the largest advertising agency networks in the world and provides a wide range of marketing and communication services.

Dentsu operates through numerous subsidiaries and affiliate companies worldwide, allowing it to serve clients in diverse industries and markets.

As a company operating in the fast-paced world of media and advertising, Dentsu understood that they needed to diversify their talent pool to introduce people with a varied range of skills and experience. For them, apprenticeships felt like the most natural fit because it gave them the opportunity to develop new talent in the areas where they needed it most. 

Level 3 Digital Marketing Apprentice

Ana Sofia Gouveia

"I would absolutely recommend it, especially to anyone with a background like my own, but also those who have gone to university. I know apprenticeships carry a stigma, but without it I wouldn’t have the confidence to put myself into the environments I am in now. It really helped to make me feel like I belong."

Ana Sofia Gouveia Matias, Level Three Digital Marketing Apprentice, Merkle Dentsu

Image of Ana

Natalie Mitchell

Talent Acquisition Manager

How were you introduced to Apprentify?

Dentsu has been working with Apprentify for a couple of years, starting with the media service line and then introducing them into Dentsu Creative, with plans to roll it out further.

Joining Dentsu myself last year, I was made aware of just how many marketing, creative and advertising apprenticeships are out there. Apprentify are nimble enough to be able to tailor the cohorts to us and they are so responsive; I speak to the team often about progress and development. The level of support feels so personal, and it is testament to a process that works so well.

How have apprentices benefitted Dentsu?

From a cultural perspective, apprentices have brought a whole new energy into the business. Every cohort that comes in has this enthusiasm to learn new skills for both personal and professional development. I think there is also an element of retention. Recruits come in not knowing what route they want to go down but as we offer them this 18-month programme it gives them a sense that we’re buying into them as well as them supporting us as a business. People feel more valued.

Apprenticeships also open up the pool of people that we can recruit for and opens doors for those who traditionally wouldn’t have access to this type of development. I think back in the day, people felt obligated to go to university and get a degree to start work. Now there are so many degrees that are available straight from school which means we can train people on the job, because work experience is probably the most valuable thing, and give them context on the bigger picture and how they fit into the whole story.

From a training perspective we have a comprehensive onboarding piece to ensure no one feels like they are underprepared or thrown into situations they feel unable to manage.

Would you recommend Apprentify to others?

Working with Apprentify has been a dream, and I would absolutely recommend working with them. If you are not sure what is out there in terms of media and advertising apprenticeships, I would suggest speaking to the team. They will be able to give you all the information you need to set up your own programme that fits your specific brief.

Chiana Pettitt

Advertising & Media Apprentice

How did you find out about Dentsu and Apprentify?

So, I entered a competition run by Dentsu called The Code. It encourages young people to get into the media industry. I submitted a creative marketing campaign during lockdown and somehow ended up winning it. Off the back of that I got some work experience and stayed in touch with the company and then was offered an apprenticeship soon after.

What are the benefits of doing an apprenticeship?

The apprenticeship has been so valuable to me in so many ways. One aspect I love that I can earn and learn at the same time. Undoubtedly, time management is a huge life skill I have learnt from doing both a full-time job and apprenticeship. I have gained so much knowledge about the media industry that I can apply to my role, and I will get a valuable qualification that will help with career progression.

There are lots of elements to my apprenticeship. We have eLearning where I complete tasks independently online. I have classroom sessions virtually and the portfolio elements where I collate the work I’ve done. We have other tasks to complete such as time management, self-study logs and personal development plans.

Both university degrees and apprenticeships have benefits, and it depends on the industry you want to progress in. My apprenticeship will help wherever my career takes me, but certainly it has been invaluable for the media industry. For me, it’s all about getting involved! I thrive in creative environments where I can have hands-on experience and that is exactly what this route has given me.

I also really like how my apprenticeship is structured and I really get along with my Apprentify training coach. I think it is helpful to have monthly sessions with him to see my progress. I like to have those training days every month and socialise (professionally) with like-minded people.

 

What does Dentsu get from your learning and development?

Having an apprentice on the team has benefitted Dentsu. Although there is a lot of stuff that they already know, I am learning a lot of new things about current markets that have been introduced in the last couple of years. My team are so supportive, and they allow me to present that I am learning back to them in weekly meetings. I am getting a lot of knowledge from being involved in those team tasks.

 

What advice would you give to others?

Don’t believe the stigma attached to apprenticeships! I have always been one to do what is right for me and not go with the grain. I respect that university is a route for many people and necessary for some career paths but in my heart, I knew I needed hands-on experience, and if I could get a qualification that would be the best of both worlds. Go with what you know is best for you!

Charlie Larrier

Client Coordinator

Charlie Larrier, Client Coordinator for Dentsu Creative Experiential Capability and Media and Advertising apprentice,

How did you learn about Apprentify? 

I had a slightly unique start with my Apprenticeship journey. I didn’t go through an interview process but had some informal chats with people in my team to decide if I was the right fit. I went to a media school where we attended a lot of careers fairs where we were given the opportunity to speak to possible employers. That is where I met Scott Sallée from Dentsu, and we got to know each other. I carried out some online work experience and was encouraged to apply for a job because it seemed like a good fit. In the beginning, it was all about passion and interest and not what I knew because I had no experience in experiential marketing.  

Do you think apprenticeships are the right choice? 

In marketing it is not about learning theoretical education at university. It is all about learning on the job because there is no better way than being in the role, meeting clients, pitching ideas and so on. As someone who didn’t go to university, I didn’t get a background knowledge of the industry but with Apprentify I’ve learnt about what goes on outside of my specific role, the main players within the company, how different sectors operate. Being able to learn the fundamentals of business in terms of values and goals gives me a greater understanding of what I am working towards. 

Apprenticeships give you a head start in the industry because you start learning things on the job. Don’t let the courses throw you off. You learn things that you need to know, and Apprentify gives you that platform to grow. Dentsu have really supported me with my apprenticeship. I’ve been given the time to work on my tasks and the team supports me wholeheartedly.  

What is your favourite thing about your role? 

My favourite thing about my role is being able to work with such creative, knowledge people. You learn how to act in a professional environment, how to speak to clients and people who work in different departments. I’ve learnt a lot of practical skills in areas that aren’t directly relevant to me like financing and budget but getting an overall view is helpful.  

Would you recommend Apprentify to others? 

I would absolutely recommend Apprentify to other people. They have a whole range of courses that can be quite niche and exactly what you are looking for. The certification gives you real validation of achievement.  

It's an opportunity to evolve as a person. Apprentify are great at making sure you are developing both personally and professionally, and they really care about how you’re getting along. That is something that you don’t get at university. It’s all about you, the one-on-one coaching.  

Ana Sofia

Digital Marketing Apprentice

How did you come across Apprentify? 

I was studying a completely different subject at university, but I did a module on marketing and really fell in love with it. When I finished my degree, I looked at some potential jobs, but I struggled to see myself in the roles. I took a step back and decided that I wanted to take marketing seriously, so I did some independent learning at home through LinkedIn, and it was there that I found the opportunity to work for Merkle via an apprenticeship with Apprentify. I remember the person I spoke with at Apprentify said it was an unmissable opportunity, and they didn’t need to tell me twice. I went for it, and the rest is history.  

 

What are the benefits of doing an apprenticeship? 

I don’t think there is anything better than being paid to learn. Being around like-minded people in the same position in their lives and all deciding to take that leap of faith was amazing. There are so many benefits to the job including flexibility and hybrid working, and being able to learn and develop the skills I need in the role I am in means I stay on top of the things I need to know to get ahead in the industry. 

The training provided by Apprentify really supplemented my independent learning and solidified my knowledge in a way that allowed me to perform the role I do now. Alongside Dentsu training, it all came together to make me feel completely capable. 

 

How has this route shaped you personally and professionally? 

For me, coming from a low-income first-generation background, I didn’t really have anyone to look to in the professional sense. I didn’t have anyone with experience in this industry, but Apprentify gave me the steppingstone to be able to demystify an industry that was a complete unknown and break it down to show how achievable it is. 

I was actually promoted during my apprenticeship, which I didn’t think would be possible. All in all, it has made me more outgoing, I will volunteer for challenging work and an appetite to grab anything I can. Also having my apprenticeship portfolio alongside client work highlights my time management skills, which are essential in agency setups. 

 

Would you recommend apprenticeships to others? 

My apprenticeship at Dentsu provided me with opportunities for career advancement. If you are considering it, I would say, just go for it. I truly don’t think there is a better opportunity to be paid to learn and develop yourself. I’ve never felt more supported and if I had any concerns they were immediately addressed.  

I would absolutely recommend it, especially to anyone with a background like my own, but also those who have gone to university. I know apprenticeships carry a stigma, but without it I wouldn’t have the confidence to put myself into the environments I am in now. It really helped to make me feel like I belong. 

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